TRAVELER’S INSIGHTS

FREQUENTLY ASKED QUESTIONS

GENERAL & BOOKING FAQ

How can I book one of your vehicles?
Arrow down, Stephen butler coaches FAQ
Our team can be contacted by phone on +353 (0)21 461 3412 or by email at stephenbutlercoaches@gmail.com. Alternatively you can fill out our online enquiry form.
Do I have to pay a deposit?
Arrow down, Stephen butler coaches FAQ
Yes, we will require a non-refundable security deposit to secure your booking, this can be paid by bank transfer or by card.
When do I pay for my booking?
Arrow down, Stephen butler coaches FAQ
All vehicle hire is to be paid in advance unless otherwise stated. A payment schedule will be laid out in the booking process.
Can you provide child car seats or booster seats?
Arrow down, Stephen butler coaches FAQ
Yes. Child car seats and booster seats can be provided complimentary upon request. To ensure availability, please let us know your requirements at the time of booking so we can arrange the appropriate seating for your journey.
Do you accept credit cards?
Arrow down, Stephen butler coaches FAQ
Yes. We accept all major credit cards, including Visa, Mastercard and American Express, making payment simple and convenient for our clients.
Can you accommodate large groups?
Arrow down, Stephen butler coaches FAQ
Yes. Our extensive fleet allows us to provide transportation solutions for groups of all sizes, from private individuals and small groups to large tour groups and events. We can coordinate transport for groups of up to 1,000 passengers, ensuring a comfortable, reliable and seamless travel experience.

VEHICLE FAQ

What types of vehicles do you offer?
Arrow down, Stephen butler coaches FAQ
Our fleet is categorised into four vehicle categories, allowing us to provide the ideal travel solution for private travellers, corporate clients, groups and VIP guests.

1). VIP Vehicles: Our highest level of luxury transportation, featuring premium vehicles selected for exceptional comfort, privacy and a first-class travel experience.

2). Executive Vehicles: Premium vehicles offering enhanced comfort, style and a refined travel experience for corporate clients, private groups and luxury travellers.

3). High-Capacity Vehicles: High-capacity vehicles designed for larger groups, offering efficient and comfortable transportation while maximising passenger capacity.

4). Standard coaches: Reliable and comfortable vehicles providing practical transport solutions for everyday travel requirements.
Do your vehicles have luggage capacity?
Arrow down, Stephen butler coaches FAQ
Yes. Our vehicles are selected based on your passenger numbers and luggage requirements. When requesting a quotation, please provide details of your group size and luggage needs so we can recommend the most suitable vehicle.
Does your vehicles have USB charging points?
Arrow down, Stephen butler coaches FAQ
Yes, all of our Executive and VIP vehicles have USB charging points to charge iPhones and other electronic devices.
Can bottled water be supplied in the vehicle?
Arrow down, Stephen butler coaches FAQ
Yes, we can supply bottled water. This is an optional extra and if this is one of your requirements please specify when booking the vehicle.
Does your coaches have tables?
Arrow down, Stephen butler coaches FAQ
Yes, we can install tables in Executive and VIP coaches. If this is one of your requirements please specify when booking the vehicle. Please note this is subject to availability.
Can you help us plan our itinerary?
Arrow down, Stephen butler coaches FAQ
Yes, we will help plan a bespoke, custom tour just for you with recommendations on where to stay, eat and visit.

OUR SERVICES FAQ

Where will I meet the driver at the airport?
Arrow down, Stephen butler coaches FAQ
After you clear customs, your driver will be waiting for you in the arrivals hall with your name on a sign or name-board.
Can you help plan our itinerary in Ireland?
Arrow down, Stephen butler coaches FAQ
Absolutely. We specialise in creating bespoke private tours tailored around your interests, preferences and schedule. With over 40 years of experience and extensive local knowledge, our team can recommend the finest routes, attractions, accommodation, restaurants and destinations throughout Ireland. From the initial planning stages through to the final journey, we carefully consider every detail to create a seamless and unforgettable travel experience.
Can you supply a tour guide?
Arrow down, Stephen butler coaches FAQ
Yes, we can provide a Fáilte Ireland approved tour guide. This is an optional extra and if you would like to avail of this please specify when making your booking.
Will the driver help with my luggage?
Arrow down, Stephen butler coaches FAQ
Yes, your driver will help to load and unload your bags and luggage from the vehicle.